In this article, you'll find frequently reported issues and their status to save you the trouble of reporting them. When applicable, we offer a workaround to help you get back to getting things done.
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Current issues
- ⚠️Platforms Affected: Web, Desktop
- 🛠️Status: Fixed in v7156 - please update your app version (Click your avatar in the top-left corner → click the “New version available")
- Workaround: To resolve the error, try the following steps:- Log out and log back in.- Alternatively, go to Settings → Advanced and click the "Reload" button to clear local data.
- ⚠️Platforms Affected: All
- 🛠️Status: To address this, we're planning a rewrite of the codebase related to this feature.
- Workaround: Please consider using browser extensions or email add-ons. Click here to download.
- ⚠️Platforms Affected: Android
- 🛠️Status: Our developers are awaiting a fix from Google
- ⚠️Platforms Affected: Wear OS
- 🛠️Status: This is a Gboard issue which needs to be fixed by Google
- Workaround: Switching to the default Samsung keyboard
Get in touch
If these steps didn't help, and you’re still not receiving Todoist notifications on your device, get in touch with us. Please provide any relevant information to help narrow down the cause. We - Summer, Keita, Stacey, or another one of our 14 teammates - look forward to lending a hand!
This article was last updated on: Nov 27, 2024